Quality Inn Miami Airport

Price

Wasn't suitable if you have no car as coulnd'nt get anywhere

Bedroom was fine

Altough attractive offer at first for one night stay in transit (transfer/proximity to the international airport/breakfast), this hotel didn't keep its promises as far as service is concerned and I would definitely avoid it in the future. Airport transfer was a disaster ... sent two messages with my flight details prior arrival and received no feedback... upon arrival, I waited 30mn for their "free shuttle" and as it was not coming I called them, took a few calls before someone actually pick up the phone; I was informed that I should have seen their last shuttle (midnight) which had supposedly just left but having been standing outside the whole time I never saw it ... The duty officer then suggested that I take another shuttle from one of the hotel near by. I waited another hour and half, nothing .... Called them again and after checking they informed me that this hotel had no passengers arriving so no shuttle, one thing they could have checked before hand ... So here I was waiting for nothing in the middle of the night ... Decided to take a taxi as the whole point of paying for an hotel was to get a good night of sleep ... Proximity to the airport - once more, it seems we have a different definition of it as for me a 15-20 mn ride (25usd cab one way) is not what I would refer to as near the airport - lots of closer/ better options are available Overall service - found the staff at the reception was either rude (an apologies for having me waited nearly 2h at the airport would have been a minimum) or simply useless. Worst even, as I was waiting the next day for the shuttle to bring me back to the airport, I got a reply to my two messages regarding airport transfer, kind of ironic as I had already checked out ... Not mentioning the fact that although my messages were in English and I am from france, the reply came in Spanish...

Nothing the a/c was very noisy I could,nt sleep at nigth

Never stay in this hotel..it was a big mistake to chose this hotel

Close to the highways, Doral, Dolphin Mall, has a/c in the corridors, decent breakfast and good Bed.

Workers responsible for the breakfast extremely rude. Receptionists were great (all three we interacted with). But breakfast attendants were slow, did not keep items replenished, talked all the time and started removing food 8 minutes before the end. By 3 minutes before 10:00 am, they even turned off the lights!!!

The staff was friendly.

My husband & I had to request another room b/c the air conditioner was leaking & the carpet was soaked, the toilet wasn't working, & the sheets were not clean. We bought snacks at the hotel & after eating them we realized that they were expired. The second room was cleaner but we had a reservationt to return there the following weekend after our cruise but we cancelled & booked another hotel even though our reservation was non-refundable.

waffles for breakfast T.V. good

didn't answer phone for free airport pickup - had to take another shuttle coffee maker in room broken long black hairs in bathtub no plastic cutlery in room for microwaved food no restaurant/fast food around to eat

The Staff was quick to respond but did not help much

There were Bed Bugs! The first room that was provided was not clean. But because I was super tired, I was willing to look past that. However, as soon as I turned the lights out, I started itching. Not knowing what it was, I moved to the other bed in my double room. But as soon as I turned the lights out again, felt something pinching me. When I turned the light on and lifted the bedding, I saw bed bugs. I took a picture and went down to show it to the front desk. they apologized and moved me to a different room. the other room was okay but there were kids running around on the hall way and knocking on my door and running. I had to call the front desk several times that night. After all this happened the hotel was able to refund the first night stay. However, upon my check out, I asked them what they did with the room with bed bugs, the person at the front desk just had a shocked face then she said, "I am sorry"! I asked again, what are you going to do about that issue. And she said "you were refunded for the first night" so instead of arguing with them, I decided to make a report with the local health department and make a comment so other guests don't suffer as I did.

In a good location and offer shuttle service to and from airport. The bed was very comfortable and efficient with a fridge and microwave in the room.

Alot of noise as its close to the airport and expressway.

Bed

Had to wait over a hour for pickup from airport and neighborhood a little dicey for walking around to look for restaurants.

Nothing

No Internet at all

Outdoor pool was a nice feature for the children.

The inn is located near the MIA airport so beware of the noise throughout the day and night. Carpet in our room was dingy and extremely dirty. The washer and dryer units were old and needed to be replaced and were not properly working.

The breakfast was very good. The staff was excellent. The beds were GREAT!

It took 1 1/2 hours to be picked up at the airport by your van. On the way back, not everybody could fit in the van for a trip to the airport.

It was quiet. And they let us make late check in.

Breakfast was same everyday. We stayed 7 days.

Staff was very friendly. I liked the packets of lemon at the tea stand.

The light switch when you entered didnt work so there wasnt enough light in the room. The sign outside is very small so we passed the hotel several times and couldnt find it. We were not aware that it was way down in the back. The area around the face basin needs some cleaning.

Good breakfast, comfortable bed, very welcoming crew.

We were charged extra USD 20 that we were not aware about. Other than that it was pretty nice.